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Whether you’re operating a private medical practice, a hospital, or a healthcare organization, prioritizing the visibility of your medical practice among patients and potential leads is crucial, particularly when you’re in the initial stages of building your patient list.

There are several ways to get the word out and start bringing patients into your organization. Two essential key strategies to do this are SEO and SEM.

If you’re running a business, we’re sure you know the terms “SEO” and “SEM” by now, or at least have heard of them in passing. The business and marketing industry is full of buzzwords that practitioners must keep track of – but that can be challenging.

Here, we will give a detailed explanation of what SEO and SEM exactly mean and how they can help your healthcare business and organization.

A tilted defibrillator sign on a gray surface.

SEO and SEM: What is It?

SEO (Search Engine Optimization) and SEM (Search Engine Marketing) are two fundamental marketing strategies for any business in any field.

Having strong and effective strategies in both categories will bring your organization to the forefront of the industry. This increases your credibility and trustworthiness, which will lead to an increased number of audience, potential leads, and customers.

SEO strategies increase organic traffic and bring more visitors to your website while SEM strategies immediately increase web visibility through paid methods.

In today’s increasingly digital world, utilizing both SEO and SEM in healthcare marketing is imperative to ensure online visibility and success toward your organization’s goals, whether long-term or short-term.

 

What is Healthcare SEO?

Three tiles with letters spelling "SEO" on a wooden surface.

  • SEO stands for Search Engine Optimization and is a set of processes, techniques, and tactics that increase organic traffic and bring in more visitors to business websites.
  • SEO aims to bring your website to the top of search engine results pages (SERPs) like Google, Bing, and Yahoo. Being at the top of SERPs means more visibility for your business. This increases visitors and can turn potential leads into actual patients.
  • SEO strategies make your website appealing and credible in search engine systems, pushing it to the top of search results. A higher-ranking place in SERPs increases your business’s online visibility and chances of being found in relevant searches.
  • There are various ways SEO experts increase organic traffic to websites. These strategies can range from using relevant keywords in website content, headings, meta descriptions, and URLs. Business listings, images, videos, and other web pages are also optimized for this purpose.
    The website’s structure, navigation, and overall technical aspects play a huge role in SEO marketing as well.

What is Healthcare SEM?

Three letter tiles on a wooden surface spelling "SEM".

  • SEM stands for Search Engine Marketing and includes various paid marketing tactics to rank high in SERPs. This means you are paying for your business website’s visibility in the digital world of search engines.
  • Paid ads appear even higher than organic search results so paying for SEM brings even more visibility to your business website. Google is a frontrunner in the SEM industry and one of the most common SEM strategies is PPC (pay-per-click) campaigns.
  • PPCs are advertising campaigns where businesses pay PPC systems (like Google and Facebook) a certain amount each time an ad of theirs in the platform is clicked on. Advertisers bid on relevant keywords to their business and state their maximum bid for the ad placement.
  • SEM quickly boosts your website’s ranking in SERPs. Strategies focus on relevant keywords while also having a heavy focus on the target audience, demographics, and specific audience categories.

Healthcare SEO vs Healthcare SEM: What’s the Difference?

For beginners, marketing terms can be quite confusing. Initially, they may appear to refer to the same thing, but upon closer examination, you’ll discover the distinctions between them. Here are the key differences you need to understand when getting yourself familiar with both SEO and SEM:

Organic vs Paid

Healthcare SEO places significant emphasis on boosting organic traffic and visitors to business websites within the healthcare sector. This is done by using relevant keywords throughout the website pages, published content, titles, meta descriptions, and links. Doing so will put your site at the top of SERPs.

Healthcare SEM, on the other hand, heavily relies on paid ads, like PPC campaigns, to increase your website’s visibility. Advertisers pay networks a certain amount and that, along with the quality of their ads and strategies, will determine where they place on SERPs. You are paying for a spot on search results.

Short-Term Results vs Long-Term Results

Medical SEM is an excellent strategy to bring your website to the top of search results quickly. Getting your name out there plays a vital role in quickly bringing in new leads and patients. The right healthcare SEM strategies will increase your website’s visibility. This is an especially critical factor, particularly if you’re in the early stages of building your patient list.
Because SEO typically works organically, it often takes months or even years to bring your website to the top of search results. But it’s also worth noting that SEO supports your business website’s visibility and higher ranking in the long term. When your business becomes the top result, you need to maintain your position by keeping your website up-to-date.

SEO Cost vs SEM Cost

SEO is often regarded as “free” and there is some truth to this, to some extent. It’s considered a “free” marketing strategy because one doesn’t necessarily have to pay a system or expert to perform SEO tactics. Anyone can optimize their website’s structure, conduct a thorough keyword search, and include relevant keywords that will help more people find your business website. Of course, there are SEO experts who offer their professional services for a price. If you’re looking to employ their expertise, then be ready to pay a certain fee.
SEM involves more direct payment methods for clicks, visits, and impressions. When dealing with advertising networks like Google, the system will ask advertisers to pay upfront. This will add up over time, depending on the campaign’s performance. Of course, businesses and advertisers can discontinue the payments (and the ads as a result) at any time.

Infographic comparing SEO and SEM, highlighting differences in traffic generation, time for results, and cost strategies.

SEO vs SEM: Which is Better For My Medical Business?

A smart business owner and advertiser would know by now that utilizing both SEO and SEM strategies will maximize results and help your website appear higher in SERP ranks.

Several SEM strategies like PPC campaigns will provide immediate results and quickly bring in leads and new patients to your business. This will help get your business’s name out there, at the forefront of the industry. At the same time, employing SEO strategies will provide long-term benefits and help sustain your business’s online presence and visibility.

You will need SEO and SEM strategies to keep your business’s name in the conversation, continuously bring in patients, and increase your business’s credibility and reliability. If you want to maximize results, don’t choose only one between the two. Instead, use both strategies.

SEO and SEM in the Healthcare Industry: The Challenges

The healthcare and medical industry is a unique industry. Unlike other businesses, the healthcare industry is subject to strict regulations. This results in a unique set of challenges both in SEO and SEM.
SEO challenges in the healthcare industry

  1. Regulation and privacy compliance
    The healthcare industry deals with a lot of sensitive medical and patient information. Even in your marketing journey, healthcare organizations must comply with the industry’s strict regulations. These regulations include the Health Insurance Portability and
    Accountability Act, or HIPAA, which protects patients’ sensitive information.Healthcare businesses must pay careful attention that they do not violate any regulations while striving for a booming medical practice business.
  2. Medically-accurate content
    Healthcare organizations have the responsibility to provide medically accurate content. This not only ensures the patient’s safety but also builds your credibility.Preventing the spread of misinformation should be the responsibility of every healthcare organization and business.This becomes a hurdle when you take creating optimized content into account. While aiming to include relevant search keywords in your content, you must maintain high-quality and accurate health content backed by science and proof.
  3. Medical jargon and keyword search
    The medical industry is filled with complicated medical jargon that regular consumers may not be familiar with.Healthcare organizations bear the responsibility of striking a balance between using complex medical terminology and explaining it in simpler terms that any consumer can easily comprehend.Targeted keyword research can indeed present challenges. Healthcare businesses must be acquainted with the common terms patients use when searching for answers to their medical inquiries. This knowledge will aid in elevating your website’s ranking and facilitating a
    better understanding of their symptoms.
  4. Local SEO
    Local SEO is a variation of SEO and plays a vital role for organizations with a physical presence in local communities. If you want more people in your local community to find out about your organization, then paying attention to local SEO will do wonders for your medical practice.

SEM challenges in the healthcare industry

  1. Ongoing HIPAA compliance
    The healthcare industry is strict when it comes to regulatory compliance. Healthcare organizations must stick to strict compliance with regulations like HIPAA while coming up with various marketing strategies.
  2. Never put sensitive and private patient information at risk in the hopes of bringing more patients into your medical business. Healthcare organizations must figure out a way to implement marketing solutions without violating patient’s privacy rights.
    Public perception
    The public perception of healthcare is a complicated topic. People’s perceptions could be affected by a variety of factors like personal experience, cultural beliefs, societal norms, and social media or media in general.
  3. It is a challenge for healthcare organizations to build trust and credibility in a world where healthcare perception is ever-changing. Healthcare organizations must do so with the positive impact of medical marketing.
    Effective ad campaigns
    It can be a huge hurdle for healthcare organizations and medical practitioners to come up with advertising campaigns that are not only effective but also accurate and backed by medical proof.

Medical ad campaigns should not only capture the audience’s attention but also inform, helping to establish your organization’s expertise and credibility.

Invest in Both Healthcare SEO and Healthcare SEM

The smartest move for healthcare organizations and medical businesses is to utilize both SEO and SEM strategies. This will create both short-term and long-term effects, maximizing online presence and visibility.

Remember, healthcare SEM strategies will give you immediate and quick results but healthcare SEO strategies will sustain your online visibility. You need a balanced execution of both to get your business’s name at the forefront of the competitive healthcare industry.

Infographic comparing Healthcare Marketing: SEO vs SEM with key points on each strategy.

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